ADVANCED RETENTION PROGRAMS
In any given month, 2% of your prior customers will be purchasing a new vehicle. THE PROBLEM IS – 70% of those people will be purchasing that vehicle from your competitor. Wilen Auto can help you stop this defection.
Intelligent Acquisition
Having a database of customers is one thing, knowing how to house the right data picks is another. Leveraging our team of data scientists who work with Forutne 50 companies, Wilen Auto helps you to identify and get your best prospects through the door.
Struggling Service Customer
Statistics prove that a customer who does not service their vehicle at your dealership within 18 months of purchase will likely not purchase their next vehicle from you – period. Through Wilen Auto's variable data capabilities, we will design a program with you to hyper-target these struggling customers. Using key service intervals and a logic-driven offer methodology, you will generate increased service revenue and increase the likelihood of future vehicle purchases.
Uncover good credit prospects
Over 10 million households in America have had medical hardships that have hurt their credit score. However, thanks to changes in FICO scoring, these individuals have better credit than even they may be aware of. Wilen Auto will help you get the approximately 5,000 - 10,000 of these unknowingly good prospects in your market area, into your dealership.
